IBM to digitise Bengaluru airport operations

22 July 2021, 2:59 pm

Global software major IBM would digitise Bengaluru international airport operations to transform fliers experience, said its operator on Wednesday.

“We have entered into a 10-year partnership with IBM’s ‘s global business services arm to digitise our IT network for operating the Kempegowda airport,” said Bangalore International Airport Ltd (BIAL), a public-private consortium that operates the country’s third largest airport, in a statement.

Red Hat automation and Kyndryl, an entity of IBM’s managed infrastructure services business, will partner with the US-based IT behemoth to create an airport in a box platform to transform the travel experience of passengers.

“As one of the fastest-growing airports, we needed a nimble, scalable and cost-competitive technology to handle growth in passenger traffic in the future, with operational flexibility,” said the operator.

The new platform is expected to improve the operator’s employee productivity, better utilisation of its IT assets, reduce costs through inventory control and improved incident management.

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