Jio prepaid recharge through WhatsApp soon

Telecom major Reliance Jio and Meta (formerly Facebook) on Wednesday said Jio users will soon be able to recharge their subscription using WhatsApp.

Speaking at Meta’s Fuel for India 2021 event, Jio Platforms Ltd Director Akash Ambani said Jio and Meta teams are working closely to open more avenues of collaboration.

‘One such avenue is Jio on WhatsApp, which is simplifying the entire ‘prepaid recharge’ which will be rolled out very soon. This will bring consumers convenience like they’ve never had before,’ he said. The feature is slated to be rolled out in 2022. Jio Platforms Director Isha Ambani noted that the feature will make the process of recharging simple, especially for older citizens who at times may find it difficult to head outside.

‘It is really exciting how the end-to-end experience for Recharge through WhatsApp along with the ability to make payments can potentially make the lives of millions of Jio subscribers much more convenient,’ she said. Reliance Jio had 429.5 million users at the end of September 2021 quarter. In April 2020, Meta (Facebook at that time) had announced an investment of USD 5.7 billion ( Rs 43,574 crore) in Jio Platforms.

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