Will making Air India world-class airline, says Tata Sons

Tata Sons Chairman N. Chandrasekaran on Wednesday said the group is committed to make Air India a world-class airline which it deserves to become.

In his maiden address to the staff via virtual platform, he said the Tata Group has very big dreams for Air India.

According to Chandrasekaran, the airline would focus on customer service, technological advancements such as website, application, front and back-office systems, among others.

He also mentioned upgrading the aircraft fleet to expand the network both on the domestic and international fronts, and to ensure best possible hospitality to passengers.

Besides, he added if the employees can bring in the passion, and work in a coordinated fashion with a single-minded purpose, then the goal would be achieved in a shorter time frame.

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