Vinay Prakash named as Resident Grievance Officer for Twitter

12 July 2021, 1:24 pm

Twitter, which is currently involved in a standoff with the Centre over the latter’s new Information Technology (I-T) rules, has on Sunday named Vinay Prakash as the Resident Grievance Officer for India. The social media platform in its Help Center section mentioned, Grievance Officer contact information for users in India: Resident Grievance Officer, Vinay Prakash, grievance-officer-in @ twitter.com, Twitter, Inc.

The social media giant in its tweet said it can be contacted in India at its Bangalore office address. For the past several months, Twitter has been involved in a stand-off with the Indian government over the new amendments in the country’s new Information Technology laws with the micro-blogging platform losing its intermediary status and becoming liable for user-generated content.

Earlier in an affidavit filed before the Delhi High Court, the Central government informed that Twitter Inc has failed to fully comply with the IT Rules 2021 in spite of the three months time granted to all Significant Social Media Intermediaries (SSMIs). The deadline for complying with the new rules was May 26, 2021. The Government of India has approached the Supreme Court seeking transfer of all petitions challenging the constitutionality of the Information Technology (IT) Rules, 2021 from various High Courts to the top court.

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